Our client is seeking an experienced Spanish and English speaking Salesforce Consumer & Goods Cloud Business Analyst to work on the below project:
Scope:
• Lead requirement-gathering workshops directly with client business and IT stakeholders across the project
lifecycle.
• Translate retail execution, trade promotion management, and field sales processes into detailed functional
specifications, user stories, and process flows.
• Perform fit-gap analysis against Salesforce Consumer Goods Cloud standard capabilities (Retail Execution, Trade
Promotion Management, Visit Management, Order Management) and recommend configuration or customization
approaches.
• Own and maintain the functional backlog, working closely with Solution Architects, Developers, and QA to ensure
accurate implementation.
• Support UAT planning and execution, including test scenario definition, defect triage, and client sign-off
coordination.
• Act as the primary functional point of contact for the client, managing expectations, status updates, and change
requests.
• Produce and maintain business process documentation, requirement traceability matrices, and training materials.
• Support data migration and integration discussions from a business/functional perspective, including ERP and trade
promotion system interfaces.
• Contribute to solution design discussions, ensuring recommendations align with consumer goods industry best
practices and client objectives.
Skills:
6+ years of experience as a Business Analyst or Functional Consultant on Salesforce implementation projects.
• Salesforce certifications such as Consumer Goods Cloud Accredited Professional, Salesforce Agentforce Specialist,
or Sales Cloud Consultant.
• Hands-on functional experience with Salesforce Consumer Goods Cloud, including Retail Execution, Visit
Management, Trade Promotion Management, and Order Management capabilities.
• Proven client-facing experience, including leading workshops, presenting to stakeholders, and managing business
relationships directly.
• Strong requirements-elicitation, process-mapping, and documentation skills (BRD, functional specs, user stories).
• Experience working in Agile delivery environments, managing backlogs and collaborating with cross-functional
technical teams.
• Excellent verbal and written communication skills, with the ability to translate technical concepts for business
audiences and vice versa.
• Experience supporting UAT cycles, defect management, and go-live readiness activities.
Please apply directly to be considered or use the share & earn tab for any referrals.
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