Position: Salesforce QA Engineer – Sales Cloud and Revenue Cloud (RCA)
Location: India Remote
Duration: 2000 hours (1 year)
Working hours: 1 pm to 9:30 pm IST (catering to Salesforce European client)
Role overview:
We are seeking a detail-oriented Salesforce QA Engineer with expertise in Sales Cloud, Revenue Cloud (RCA / Salesforce Revenue Center Architecture & Quoting), and Spiff Incentive Compensation Management (ICM).
In this role, you will be responsible for validating end-to-end Lead-to-Cash and Plan-to-Pay processes across our Salesforce ecosystem. You will ensure the precision of product catalog configurations, quote generation, complex pricing engines, approval matrixes, order management, and downstream commission calculations in Spiff. The ideal candidate blends strong Salesforce QA methodologies with deep functional understanding of CPQ/RCA pricing logic and sales incentive operations.
Key Responsibilities:
- Design, execute, and maintain test scenarios spanning the complete Sales Cloud and Revenue Cloud life cycle (Opportunity Management, Quote Creation, Product Catalog Configuration, Pricing & Discounts, Contract Renewals, and Amendments).
- Verify complex Revenue Cloud / RCA quoting rules, pricing waterfall logic (volume tiers, contractual discounts, bundle pricing, multi-currency), approval matrices, and document generation (Quote-to-PDF).
- Validate commission rules, quota attainment logic, payout formulas, and incentive structures configured inside Salesforce Spiff (ICM). Verify that order/invoice data flows seamlessly into Spiff for accurate sales rep rep-payout calculations.
- Perform API and integration testing between Salesforce Sales Cloud, Revenue Cloud, Spiff, and downstream ERP/Billing systems using tools like Postman.
- Execute end-to-end regression test suites during major Salesforce releases and deployment cycles, ensuring data integrity across Opportunity, Quote, Quote Line, Order, Asset, and Commission objects.
- Identify, log, and track software defects in Jira/Azure DevOps, collaborating closely with Salesforce Developers, Revenue Operations (RevOps), and Sales Operations teams.
Required skills:
- Atleast 8+ years of Quality Assurance experience in the Salesforce ecosystem, with at least 2+ years dedicated to Sales Cloud and Revenue Cloud / CPQ Quoting.
- Hands-on experience testing Salesforce Sales Cloud and Revenue Cloud/RCA Quoting workflows (Product Bundling, Price Books, Discount Schedules, Amendment & Renewal cycles).
- Spiff Commissions (ICM): Direct experience validating commission structures, quota tracking, sales compensation rules, and data sync inside Salesforce Spiff (or similar ICM platforms like Xactly/CaptivateIQ).
- Solid understanding of standard/custom objects, Lightning UI, flows, validation rules, permission sets, and data visibility controls.
- Proficiency in test management platforms (Jira, Xray, TestRail, or Azure DevOps) and API testing utilities (Postman).
Preferred skills:
- Salesforce Certified CPQ Specialist, Salesforce Certified Administrator, or Salesforce Certified Revenue Cloud Consultant.
- Experience with test automation frameworks tailored for Salesforce (e.g., Provar, Playwright, Cypress, or Selenium).
- Exposure to Salesforce Billing or enterprise ERP integrations (SAP, NetSuite, Oracle).